Returns & Refund

Replacement & Refund will ONLY be accepted if your order is damaged in transit or if you have received the incorrect product. If your order is damaged in transit or you have received the wrong product, you may return it in exactly the same condition as it was received (unworn, with original packaging).

In all Return and exchange Cases, create a video of unboxing your package, or click pictures of the product to clearly show the issues you are facing. And most important thing is don't remove the product tag

You need to share the name and video of the unboxing of the product via email at support@beadmingle.com within 48 hours from the time you receive your product. We will then approve your return request, and then the next step follows.

Once we have received your email and our Quality Control team has authorized the return, we will arrange for a courier to collect the goods and return them to us.

We will replace the items free of charge if possible or issue a refund for the cost of goods to the credit/debit card used for online shopping. We will refund the purchase price of the jewellery. Refunds will only be made after we have received the shipment in its original packaging.

 

 

Return:

Did not like the Product you had shopped? Changed your mind after receiving your order? No Worries. We offer a very simple 3 step return policy to our customers. A coupon code equivalent to the returned product value will be shared for your future purchase.

• Inform: You need to share the name and image of the product via email at support@beadmingle.com within 48 hours from the time you receive your product. We will then approve your return request and then the next step follows.

 

• Return: Once you receive our confirmation for your return request approval, you need to ship us the products you wish to return with all the original packaging by keeping it safely back into the box/packaging. The product(s) should be shipped back to us within 5 days from the day we approve your return  request. The cost of shipping the product will be borne by the customer. The product(s) should be in its original and unused condition with intact packaging. We will not be able to process the refund coupon code if the product(s) is damaged or shipped without its original packaging. If possible create a video of unboxing of the package. Please use a reliable courier service for shipping the product(s) and share the tracking details once the products shipped.

 

• Refund: The final step starts once we receive the returned package from you. Once we receive your package, we will inform you within 24-48 hours about the receipt. Upon quality check, we will calculate the applicable refund as per our Refund Policy. Refund coupon code will be valid for the 18 months from the date received.